Frequently Asked Questions
Visit your Track Order page to find the order.You can also send your questions on the Contact Form.
If you’re having trouble with an product, please email a photo of your physical product and the image or die cut it is producing, if applicable, to [email protected].
Changing the ink color of your stamp is not recommended as ink formulas for each color are different and do not mix well. Mixing colors results in blurry impressions as the ink holding pores of ink stamps can get blocked when a different ink formula is used. True colors cannot be obtained by mixing different formulas e.g. a black ink formula mixed with red will not render a true red.